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2min chapter
The State Of A.I. In 2023: Useful Tools Vs Hype (#120)
Marketing Against The Grain
The Future of Customer Support
I think customer support is completely different in 12 months time. And there's more AI. Like you'll be able to go from the live chat AI say, Oh, I really want to call and go to the call have a virtual avatar on that call. There's this cool tool that I'm going to reach out to see if they want to be included. Have you seen this help dot center? Oh, I've heard of it yet. I haven't been dug into it yet. Talk all your knowledge base and all your customer support data and then just give you a unique URL. That's pretty sweet. If you have not 10xed your customer experience in the next year,
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