Step one is to identify the outcome that you're going for. Step three is, let's find the opportunity in the problem to help achieve the outcome. A third needs to be proactive and have hard conversations. And a fourth is sloppy, brilliant, but sloppy. So most of us get stuck in a problem, problem I'm sloppy. How do you fix that problem? You get less sloppy,. You dress nicer. When the outcome was to improvecredibl ea, exactly. The outcome is even more than credibility. It's getting super clear on what am i trying to communicate, and then how do i present myself and my ideas in a way that is most compelling or easily adopted

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