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The speaker shares their experience working at Capital One, discussing the development of the company's AI strategy and the impact of AI models on business revenue and people's financial livelihoods. The chapter also explores the interdisciplinary approach required for AI ethics and introduces the company Arthur and its CEO, Adam Wenchel.

Adam Wenchel is the CEO of Arthur, a company with a platform that gives you an immediate comprehensive AI performance solution across LLMs, Computer Vision, Tabular Data, and NLP.

Adam and the team have been making AI observable for almost 5 years with Arthur. Arthur has raised over $60 million from a legendary group of investors including Index Ventures, Greycroft Partners, Work-Bench, and others. An equal list of impressive customers they’ve served includes Humana and Plaid, among others.

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How Adam started his career in AI
How he helped map out Capital One’s early AI strategy
The value of evaluating AI model performance
How Arthur launched its first LLM-specific product and what the team learned
How to monitor the performance of an LLM model in production and which questions to ask when evaluating it
The lessons from growing a startup that nobody talks about

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