Cultural Differences in Service Communication: UK vs. France

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This chapter explores the contrasting communication styles between the UK and France when dealing with service people. It discusses the friendliness and indirectness of the British approach compared to the formality and seriousness of the French. Understanding these cultural differences is crucial for effective navigation of service situations.

541. What British People Say vs What They Mean

Examining British communication style and debunking a few myths about how British people communicate.

This episode is based on a famous infographic called "What British People Say vs What They Really Mean" or "The Anglo-EU Translation Guide".

It contains lots of thoughts about how direct and indirect cultures communicate with each other, and some samples of business English, with a few improvised scenarios too! Transcript available.

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