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27: Teresa Torres & Hope Gurion: How to support orgs from output to outcome through discovery

PRODUCTEA with Leah, Growth & Senior Leadership

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How Many Interviews Does a C-Level Have to Do Per Week With Customers?

Hope Drexler: I was the startup CEO, we did not have 4,000 employees. She says she talked to a customer literally every single day at her start-up company. Now as an executive, can you spend 10% of your time learning what your market needs? "I think everybody in the organization should be talking to customers all the time," she says.

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