21min chapter

Banking Transformed with Jim Marous cover image

The Future Normal: Navigating the Next Decade and Beyond

Banking Transformed with Jim Marous

CHAPTER

The Future Normal: Trends and Perspectives

The chapter discusses the book 'The Future Normal' and explores different perspectives on what the future can become. It highlights surprising trends that could shape the next decade and discusses how consumer behavior is expected to change over the next decade and how financial institutions should adapt.

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