4min chapter

Leading Transformational Change with Tobias Sturesson cover image

064. Sandra J. Sucher: Trust - How Companies Build It, Lose It & Regain It

Leading Transformational Change with Tobias Sturesson

CHAPTER

The Power of Trust and How We Can Regain It With Sandra Suture

Sandra Suture was a business executive for 20 years before joining Harvard. Her research has been featured in the Harvard Business Review, Wall Street Journal and Bloomberg. She says trust requires you to start with the perspective of how the other person judges you. Trust is subjective; there's no universal standard by which everyone judges the same action done by a company.

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