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#2 Craig Newmark | Founder Craigslist

Making It Real

00:00

I'm Not a Coder, but I Was a Customer Service Professional

By the time i had made the decision about management, i had already stopped coding. And then i just stopped being in management, and i was full time in customer service. I also learned in e sunday school from mister and missus levin, that you should treat people like you waunht to be treated. It also means that one should provide the best customer surface one can - which is difficult when one's product is mostly free....

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