In this week’s Efficient Friday, we’re diving into two simple yet powerful phrases that can transform the way you communicate with clients. Whether you're setting boundaries or handling objections, these small language tweaks can make a big impact. By making just a slight adjustment in how you frame your responses, you can create stronger client relationships, improve understanding, and make conversations more collaborative.
🎯 In this episode, you’ll learn:
- How the phrase "I hope you can appreciate..." softens tough conversations and sets clear boundaries 🙌
- Why replacing "but" with "and" makes your messaging feel more collaborative and positive
- The psychology behind word choices and how they impact client reactions
- Real-life examples of these phrases in action and why they work so well
- How small shifts in language can help you attract the right clients and gently repel the wrong ones 🎯
Language is a powerful tool, and with these two simple swaps, you’ll find yourself having smoother, more productive client conversations. Give them a try, and you might be surprised at the results!
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