Is There a Difference Between Listening and Being a Coach?

In this talk, Andrew shares the three habits that create magnetic human beings. They are simple to do, yet seldom done well. He demonstrates how you can become more magnetic and build deeper relationships with customers by asking for and using feedback, posing more questions, and listening with your heart. This talk is dynamic, inspiring, emotional and authentic.

About Andrew: Andrew Sykes is an internationally renowned keynote-speaker, the founder and CEO of Habits at Work, and part of the Faculty of the Kellogg School of Management's Sales Institute. He has lived, worked or run businesses on six continents, and is an author and expert on the habits of high performance. Previously, he founded a research lab to study how humans create and quit habits, and which habits make the biggest difference to our life success.

Moderated by Stacie Asai.

Get his book here: https://goo.gle/2muaRXW

Visit YouTube.com/TalksatGoogle to watch the video.