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Engaging the Leadership Team
We're willing to invest in the business, invest in them. That's a big part of it. We brought in a culture change organization called l r. And this brilliank eyed dove sideman, who wrote a book how the concept being how you do everything is really what matters. Dove brought in consultants who worked with us in little focus groups made up of supervisors, hourly employees. Nd worked through what's not working, what makes you happy in your day, what doesn't? Where we having challenges? What would make your work easier? Then we do a lot of kisen. I mentioned this earlier. We participate in those, we expect the leadership team to participate in