“HR Heretics” | How CPOs, CHROs, Founders, and Boards Build High Performing Companies cover image

VC Brett Queener Unpacks AI-Native Startups and the End of Grunt Work

“HR Heretics” | How CPOs, CHROs, Founders, and Boards Build High Performing Companies

CHAPTER

The Power of Emotional Engagement in Product Understanding

This chapter emphasizes the significance of emotional connection at work, especially for those seeking new positions. It discusses the need for employees, particularly in leadership roles, to align with customer emotions and the risks of failing to fulfill promises made during the hiring process.

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