HUNGRY. cover image

Rory Sutherland Talks Marketing With Britain’s Most Famous Landlord Oisin Rogers

HUNGRY.

00:00

Queues, Being Seen and Service When Busy

Psychology of queues and the fear of being unseen, why removing negatives (the Amazon approach) matters, and operational fixes to stay excellent during rushes.

Transcript
Play full episode

The AI-powered Podcast Player

Save insights by tapping your headphones, chat with episodes, discover the best highlights - and more!
App store bannerPlay store banner
Get the app