🎧 The Fintech and AI Series: All Things Payments
This Week in Fintech's Podcast
Navigating Personalization: Challenges and Opportunities
This chapter explores the complexities of personalization in both consumer and business arenas, emphasizing the balance between utilizing structured data and addressing privacy concerns. It discusses the transition towards hyper-personalization in e-commerce and customer support, highlighting the differing attitudes towards data sharing among consumers and businesses.
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