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Algorithmic management and platforms with Mareike Möhlmann

Talking about Platforms

00:00

Uber for X

Uber drivers found ways to work around the algorithm. It's not like you can blame the drivers right that's just response mechanism to Uber, employing ethical questionable management practices. Platforms have to step up and share more information with the drivers. A lot of drivers only interact with machine they feel like robots. So build in human context and so for instance, offer them the opportunity to talk to a human service support.

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