
Creating Irresistible Products in 4 Steps by Google Product Leader
The Product Podcast
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Zendesk Insights - Four Steps to a Product Management System
The first step is really identifying those customer jobs, right? So example would be, if you have a company that's using zendesk, they want to understand how customers interact with us. You then take that vision, ah, maybe get some inspiration from other reporting dashboards,. Then you work with your u x designer to create mox prototypes, experience that deliver on those jobs in selection criteria. And finally, when you launch, you go back to in your vision deck all those metrics that were important to your business model and your financials a and product success.
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