4min chapter

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Measures of Success With Mark Graban

CFO Bookshelf

CHAPTER

How to Calculate a Process Behavior Chart

It's too easy and excel to draw linear trend lines, which might be mathematically correct, but dubious or meaningless when it comes to real world application. The typical use is of the datus fluctuating around an average. Agan: When do we see signals worth explaining and understanding and reacting to? And when is our m just noisy?

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