Ecommerce Playbook: Numbers, Struggles & Growth cover image

Why a Good Strategy Beats Operational Excellence

Ecommerce Playbook: Numbers, Struggles & Growth

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The Relationship Between Strategy and Operational Excellence

Operational excellence, not only is not strategy, it's also ought not to be the main focus. "We cannot operationalize ourselves out of that fundamental strategic failure," says CDC CEO Taylor Moya-Smith. The company has been dealing with this problem for 10 years.

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