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Episode #35: Interview with John Allspaw
Naturalistic Decision Making
Effective Learning From Incidents
john tells us about adaptive capacity labs, which you confounded a few years ago. I see you talkn a lot about organizations learning from incidents. O what w kind of incidents be all deal with? Yes,. so for the most part, we work with organizations or our clients all have one thing in common and that is that they're on line services.
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