KAYAK: Paul English
How I Built This with Guy Raz
Kayak's Journey: Innovation and Growth
This chapter explores the early challenges faced by Kayak in competing with larger travel companies and its unique referral-based business model. It highlights the importance of building partnerships with airlines and travel agencies, while also emphasizing the role of user experience in their success. Additionally, it reflects on the team's innovative culture, mental health journeys, and the transition to becoming part of Priceline after their public offering.
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