2min chapter

On Purpose with Jay Shetty cover image

4 Essential Trust-Building Practices to Strengthen Relationships & Why You Shouldn't Let External Validation Control Your Life

On Purpose with Jay Shetty

CHAPTER

How to Measure Transactional Trust

The third level of trust is what I call reciprocal trust. This means you have had really good experiences of the first two, and now you do nice things for each other without counting. The higher level of trust you give to someone, the more levels you have to fall. So if you gave someone unconditional trust just after three months, then you're going to end up at zero after three months,. And that's what hurts.

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