
Creating a Winning Plan: Budgeting, Branding, and Retention Strategies with Margot Shaffer & Jeff Wright
Can't Stop the Growth
00:00
Building Strong Employee and Customer Relationships
This chapter emphasizes the significance of strong employee relationships in representing the brand and enhancing customer experiences. It provides insights on budget priorities and operational readiness, highlighting the importance of understanding call metrics and maintaining connections with existing customers for repeat business.
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