Yef: Human beings over index towards the calamity of failure. Yef: Some companies are totally willing to ignore that comes out of it. Other companies are scared to death to put anything on the line, because they know it'll be their lifecause os the way that politics works in their organization. So just getting focused on what our expectations are. That's performance measurement objective. And then let's pause and say, why might that be? Do we do we know why it is? Ta, that when we set our target, we didn't realize that a competitor was going to come out with a much more superior offering.
How do we measure the performance of this podcast? With well-formulated KPIs, of course! With targets set for them. Since Tim is the taskmaster who insists we revisit our KPIs every year, we decided he would be our guest for this show, and Michael and Moe would take turns trying to stump him with impromptu role playing as difficult stakeholders in challenging scenarios. For complete show notes, including links to items mentioned in this episode and a transcript of the show, visit the
show page.