330 : Establishing Systems in Your Coffee Shop
Keys To The Shop : Equipping Coffee Shop Leaders
00:00
Creating Systems in Your Coffee Shop
The first step in observing is that you actually have to be there in the cafe. It may not be for the owner, but maybe down the line it will be because they're going through so many staff. There has to be a connection between ownership and developing a certain kind of empathy by being in the midst of systems.
Play episode from 17:27
Transcript
