99% Invisible cover image

The Blue Yarn

99% Invisible

00:00

Doctor Caplin's Management System

In 19 98, doctor garry caplin, the ceo of virginia mason medical centre in seattle, received some bad news about his hospital. So he started scouring the country looking for a hospital with a management system worth adopting. He never found one and ended up working at a tyota factory instead. And think about that. This is a very smart physician who goes around the country Looking for a great management system and doesn't find one. But really, all you need understand here is that doctor caplin was looking for a Hospital that had processes and procedures that were better than what he was already using. Find out more at 20 first century dot u c Davis. 80

Play episode from 01:43
Transcript

The AI-powered Podcast Player

Save insights by tapping your headphones, chat with episodes, discover the best highlights - and more!
App store bannerPlay store banner
Get the app