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Ep 113 - "Feedback Rich Environments"

Head Heart & Boots

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Addressing Gaps in Communication and Understanding

The chapter discusses the gaps that can exist in communication and understanding within a team, highlighting the challenges that arise from emotions, personalities, and different perceptions. It emphasizes the need to plan and implement systems to address these gaps, including two-way communication and recognition of effort. The chapter concludes by emphasizing the importance of implementing tools and cadences to address these issues.

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