Customer Data - What's Going to Drive the Best Outcome?

i suspect, john, there still a lot of work to be done for compedies to get this very important issue of how to use customer data appropriately. How do you use that, optimize that in the right way? We all know from our person lives is our tolerance for being treated poorly, or treated or even just awkwardly, a silly approach. There's no tolerance for that, right? You know? They are gone. So, really important, tereJohn: Do you have a sense of, ah, you know, a self awareness among companies about this that they shood gettin an idea that we need to do things differently to day? i would say that, if

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