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Episode 254: How to Conduct a Client Exit Interview with Mark Fisher

Gym Business - Business for Unicorns Podcast

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How to Keep Your Clients Coming to Unicorn Society

MFF: I think a good question to ask, is there anything I can do to keep you? Right? Is there anything we can do to keeping you coming? What can we offer? And all the things Mark mentioned, a downgrade, even a discount, right? A pause of a membership. Like really, whatever you agree to have on the table is fair game here to keep them. If they want to stay, they might take you up on some of that. MF: You got to act quickly because the spots always sell out. Click the link below to learn more about our upcoming retreat in Philadelphia.

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