The Importance of Automation in Design

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I love technology so much, but I start to get my eyebrows raised a little bit more and more whenever the human aspect is removed from our technologies. A lot of times we want to put into the system, into the technology, the means for controlling a process or enforcing rules. And I'm not sure technology is great at that,. Situations arise, and humans are really good at assessing what they need in order to address a new situation. So the technology should support that, right? Should give them opportunities to make better decisions.

Dan Brown inspires us to get great at asking questions because 'the question' is one of our most invincible resources. He reminds us to maintain a spirit of collaboration with the the team members we’re struggling with since they care as much about the project as we do. He encourages us to always peer beneath the surface at the underlying structure of whatever we’re working on. He also motivates us to never settle.

Secret Identity (7:47)
Origin Story (9:29)
Biggest Failure (20:23)
Awkward Testing Story (23:27)
Design Superpower (28:04)
Design Kryptonite (30:52)
UX Superhero Name (33:50)
Fights for Users (36:08)
Habit of Success (40:54)
Invincible Resource (43:27)
Recommended Book (51:23)
Practical Design Discovery (53:40)
Overcoming Team Tension (57:00)
Best Advice (69:04)
Contact Info (71:48)

Check out the detailed show notes and Eli Jorgensen’s astonishing superhero artwork at userdefenders.com/042

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