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EP 188 | Eleanor Dorfman (Retool) - Tackling churn in a downturn

CHURN FM

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What's the Right Plan for China Retention?

When I got started, I thought all that matter was making sure the product got adopted in that I got used. And what I've learned since is that is actually insufficient. It's far more important to always be asking yourself, what problem am I solving for the business? What value am I delivering? Why is this important to them? and that that's the mindset you need to have at all times.

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