Ep. 168: Alex (@aebridgeman) is joined by Daniel Hudspeth (@danielhudspeth).
My guest today, Daniel Hudspeth, is the CEO of Discover Health, a concierge medical practice business with locations in California, Boston, and soon to be Seattle. During his search Daniel did extensive research on private pay healthcare and eventually developed a thesis to acquire multiple concierge practices across the country.
We talk about this pivot during his search, what the concierge model looks like for patients and doctors, why it’s an attractive business as an investor and operator, and what growth could look like over the coming years. Given my mom is a family physician, this episode felt close to home and I enjoyed the chance to connect with an entrepreneur like Daniel who’s looking to build a better model in patient healthcare.
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Learn more about Alex and Think Like an Owner at https://tlaopodcast.com/
Links:
Discover Health
Concierge Medicine Today
ROAMD
The Predictive Index
Founders Podcast - Yvon Chouinard: Patagonia's Founding Principles
Let My People Go Surfing by Yvon Chouinard
Topics:
(00:00:00) - Intro
(00:03:23) - Daniel’s Search Journey
(00:14:31) - Investor hesitations force the Search to go longer
(00:17:28) - Recruiting Doctors to the Organization
(00:25:57) - Churn dynamics
(00:29:47) - Staffing requirements
(00:31:45) - Establishing a playbook for how these businesses are run
(00:35:18) - Concierge-centric Podcasts
(00:37:23) - Defining Executive roles
(00:40:09) - How the CEO role has changed
(00:43:06) - Utilizing peer networks
(00:46:05) - Tools for hiring and recruiting
(00:50:13) - What strongly held belief have you changed your mind on?
(00:52:47) - What’s the best business you’ve ever seen?
