
Customizing the Client Experience
Own Your Business
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How to Make Quick Decisions When Everyone Is Out of Their Minds at Work
Julian: People want to get on the phone with someone and ID aid a little bit. They don't know what they want exactly until they have a chance for you to ask questions, he says. Julian: It's about feeding them the pieces of information that they need to be able to make quick decisions when everyone is out of their minds at work. "People who get the best tips, they do one simple thing. You can repeat the order back to the person who just gave it to them"
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