Value Hive Podcast cover image

FundiesCapital: War Stories From Running A L/S Equity Fund

Value Hive Podcast

00:00

Is Customer Captivity a Thing of the Past?

Businesses that say they've got customer captivity and high switching costs. And retain those customers, shouldn't actually decline overtime. If anything, it should increase as competition increases into that space. Everyone's product development expense is kind of just an efort to expand their tam which is really just an effort to encroc on their neighbor's territory.

Transcript
Play full episode

The AI-powered Podcast Player

Save insights by tapping your headphones, chat with episodes, discover the best highlights - and more!
App store bannerPlay store banner
Get the app