4min chapter

The Art of Charm cover image

3 Ingredients to Build Empathy and Foster Deep Relationships | Geoffrey Cohen

The Art of Charm

CHAPTER

The Power of Situation Crafting

We're often trying to read people when we have this kind of power to rewrite situations in ways that will make us feel connected even across vast lines of difference. I had a friend, he had a teacher who was renowned for his ability to get rowdy children to sit and listen and learn. He ascribed this teacher's success to the fact that this teacher would always refer to his students as Mr or Miss with the formal designations. And it's a little thing. But one of the things that I really have grown to appreciate is how big of an effect little things can have.

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