Harnessing the Power of GenAI for Exceptional Product Outcomes by Joe Futty, VP of Product at Booking.
The Product Podcast
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Evolution of User Interaction and Personalization in Technology
The chapter delves into the evolution of user interaction with systems, discussing teaching users versus systems understanding user intentions naturally. It also emphasizes the power of personalization in technology, showcasing the balance needed with user trust and the importance of revisiting user needs.
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