Rachel says content editors are often the forgotten users of web sites. She explains how she tries to fight for them when choosing a CMS system. Rachel also talks about her time as a VAT girl - and why that's so boring.
Rachel Andrew inspires us to understand people who are not like us because most often the products we design are not for us. She motivates us with her successful habit of GTD (Getting Things Done). She teaches us that solid attention to detail and ability to execute can be more important than specific technical skills. […]