3min chapter

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Common Room | Collective Intelligence

Greymatter

CHAPTER

Community and Developer Relationships - What Are the Patterns?

community is very much a team sport at every single, you know, leading community first company. But the mandate of community and d a teams is they need to be on the front. Traditional c r ms not built for this engagement model, right? This is real time, this is usurbase, this is omni channel. Sales force isn't going to save you. And so while these community teams are tasked with,. frankly, this herculean effortit these these teams, which are classically, and to day, very small, maybe two people. They have no sophor to support them. So they spend all their days fighting fires on the front using spread sheets, or

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