How AI is Disrupting Hotels—And Why Small Operators Have the Advantage | Ari Smith E18
The Hotel Investor Playbook
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Evolving Hospitality: The Role of AI and Personalization
This chapter examines the transformation of pricing strategies and guest experiences in the hospitality sector, with a focus on the integration of technology and personalization. It discusses an advanced AI system designed to enhance guest profiling and interactions while maintaining the importance of human connections. The chapter also explores how small operators can leverage these innovations to create unique offerings and stay competitive in a tech-driven market.
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