2min chapter

Redefining Work cover image

Using Data to Improve Work With ADP Head of Research, People and Performance Marcus Buckingham

Redefining Work

CHAPTER

Is There a Reactive Frame of Mind?

I would measure inclusion. If we don't actually measure inclusiveness from a sentiment standpoint, we should do that. We can't even evaluate whether the policies and practices we're trying out are working. Frankly, it's part of ESG. It's part of sustainability. So unquestionably, we're going to see more and more reliable measures of key sentiments - one of them being inclusion. Resilience is a measure of,. as I said, a reactive frame of mind that enables you to deal with the challenges of life. That's interesting because we do. They were related, but they're not duplicative. You could be a highly resilient organization, but not very engaged

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