Discussion of a Recent Episode on AI Bias in Google

Cold Call is celebrating 200 episodes with a special five-part series during the week of April 24, 2023. Each day that week, Cold Call will release a new episode. To kick off the week-long celebration, the show’s producers have each picked their three favorite episodes from the archives for listeners to revisit.

Host Brian Kenny recommends:

• Can Gimlet Turn a Podcast Network into a Disruptive Platform? with professors John Deighton and Jeffrey Rayport
• Employee Performance vs. Company Values: A Manager’s Dilemma with former Dean Nitin Nohria
• Global Ocean Trust: Protecting the Blue Planet in New Ways with professor Rosabeth Moss Kanter and protagonist Torsten Thiele

Show producer Robin Passias recommends:

• The Delicious History of Hershey Chocolate with professor Nancy Koehn
• Is Happiness at Work Really Attainable? with professor Francesca Gino and protagonist Simón Cohen
• Procter & Gamble’s Lean Innovation Transformation with assistant professor Emily Truelove

Audio Engineer Craig McDonald recommends:

• Baseball’s Billy Beane Shows Companies the Power of Data with Dean Srikant Datar
• How Wegmans Became a Leader in Improving Food Safety with professor emeritus Ray Goldberg
• A Lesson from Google: Can AI Bias Be Monitored Internally? with professor Tsedal Neeley

Cases discussed in these episodes are available online:

• Hershey
• Happiness at Work
• Procter & Gamble
• Gimlet
• Rob Parson at Morgan Stanley
• Global Ocean Trust
• Billy Beane
• Wegmans
• Google