Banking Transformed with Jim Marous cover image

Enhancing Customer Experiences Through Collaboration

Banking Transformed with Jim Marous

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The Importance of Embracing the Client's Centricity

J Andre: Financial institutions that are stalled or not meeting expectations should listen to clients. Contain and create environments where they can co-create with those clients, he says. J Andre: Customers tend to adopt the technology to change it a lot faster when they're part of process.

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