How to Clean Up Your Content for Better Search Results

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I've taken a very clean approach to this, which is ultimately if in using this content for many years, people have not been tagging it appropriately or storing it in a way that we would see and that would align to what we're moving toward. So the more that we can do to help them through that and show them the benefit of it and then encourage them to use that output, the better. It's hard to come in and make that ask of people who maybe have never taken the time or kind of always deprioritize that work. I mean, I hope we won't have a tougher and I hope we got it right. We're moving, we're actively moving and

Enterprise Knowledge CEO Zach Wahl speaks with Christianne Beasley, Principal of Knowledge Management at Getty Images, a preeminent global visual content creator and marketplace offering a full range of content solutions to meet the needs of any customer—no matter their size—around the globe. Christianne is a librarian-turned-knowledge manager with close to two decades of library experience, managing print and digital collections and encouraging access to information in new and innovative ways.

In conversation with Zach, Christianne discusses the role of technology for contact management and expertise finding, Getty’s enterprise Knowledge Management strategy, and the importance of setting KM goals.

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