Understanding Psychological Safety and Different Types of Failures

Failure is a powerful teacher, and nobody knows this better than Dr. Amy Edmondson, our guest in today’s discussion. A Harvard Professor and the author behind influential works like “The Fearless Organization” and “Right Kind of Wrong” Dr. Edmondson discusses how to create a culture that not only tolerates failure but learns from it. She outlines the critical distinctions between basic, complex, and intelligent failures, stressing that the real learning comes from the latter. This episode offers leaders a roadmap to build trust among their teams, encourage the sharing of missteps, and adopt a mindset of psychological safety and intelligent risk-taking.

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