5min chapter

The Retail Pilot cover image

Terry Lundgren: Leading the Evolution of Department Store Retail and the State of the Industry Today

The Retail Pilot

CHAPTER

Retail Theft Challenges

This chapter addresses the significant issue of shrinkage and theft in retail, particularly impacting department stores and specialty retailers. It explores the inadequacies of current laws, the need for better collaboration with law enforcement, and the detrimental effects of theft on both inventory management and customer experience.

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