The Importance of Emotion in Decision Making

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Michael Wolraich: I'm not the strongest statistician or analyst or math person. But that was the way that I realized I could contribute to great analysis. He says a book called Switch by Chip and Dan Heath "turned on a big light for me" Wolraich thinks it's hard when you have people in your team who are just kind of like, 'I'm already good at this'

On the one hand, analysts generally know and accept that part of their responsibility is to not only conduct analyses, but to effectively communicate the results of those analyses to their stakeholders. On the other hand, "communication" can feel like a pretty squishy and nebulous skill. On this episode, Michael, Moe, and Tim tackled that nebulosity (side note: using obscure words is generally not an effective communication tactic). For complete show notes, including links to items mentioned in this episode and a transcript of the show, visit the show page.