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Rory Sutherland: Where does innovation really come from?

The Immortal Life of Agencies

CHAPTER

Navigating Innovation and Behavioral Science in Independent Agencies

This chapter explores the challenges of changing agency remuneration structures to value-based models and the significance of applying behavioral science in advertising to enhance choice architecture. It highlights the importance of holistic problem-solving, creating moats for business success, and the role of expertise in problem-solving approaches. The discussion also touches on the pitfalls of rapid expansion, client retention in the face of innovative solutions, and advocating for innovative approaches in corporate settings.

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