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Rory Sutherland: Where does innovation really come from?

The Immortal Life of Agencies

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Navigating Innovation and Behavioral Science in Independent Agencies

This chapter explores the challenges of changing agency remuneration structures to value-based models and the significance of applying behavioral science in advertising to enhance choice architecture. It highlights the importance of holistic problem-solving, creating moats for business success, and the role of expertise in problem-solving approaches. The discussion also touches on the pitfalls of rapid expansion, client retention in the face of innovative solutions, and advocating for innovative approaches in corporate settings.

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