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The Key of Respect Is Getting People to Self-Appoint and Say, I Made a Mistake
As a leader, you have the responsibility to show respect and create that culture of respect. When someone messes up, instead of it being a moment of just making them feel terrible, you use it as a moment where everyone learns together. "The more you can get people to self-appoint themselves, to self-describe, like, hey, I made this mistake," he says.