CNLP 575 | Horst Schulze Sets the Record Straight on The Origin of "My Pleasure" and Chick-Fil-A, The Secret to Staying Curious, Fit and Contributing at Age 84, and The Power of Not Being Average.
The Carey Nieuwhof Leadership Podcast
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The Future of Luxury
Capella is the number one hotel company in the world, a high-estrated quality. What did you change between Ritz Carlton and Capella? Well, okay, the world changed. I listened to what... It's not about you. It's about your customers always. And since the customer more more said, do it my way. luxury has a different meaning in their mind.
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