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344 The Whole Marketer by Abigail Dixon

The Marketing Book Podcast

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How to Deliver a Better Customer Experience

With an increase in consumerism, many have turned to experiences over material items. The result is that marketing is no longer just about communicating what your product or service is about. You have to let them know what experience it will deliver. It's actually quite interlinked with tribal marketing and feeling part of a community behind the brands you allow into your life.

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