2min chapter

The Blind Ambition with Jack Kelly cover image

Erika Voss, Vice President, Engineering Platforms at Capital One Software: How to Break Into the Tech Industry With an Untraditional, Non-Technical Background

The Blind Ambition with Jack Kelly

CHAPTER

Delivering Successful Outcomes Through Customer Alignment

The chapter discusses the importance of aligning customer requirements with business requirements to deliver successful outcomes, emphasizing the significance of solidifying outcomes and avoiding the risk of organizational churn.

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